Effective Date: 1st July 2025
Last Updated: 1st September 2025

At Zaiqa Khas, we respect your privacy and are committed to protecting your personal data in compliance with applicable laws of Pakistan, including the Personal Data Protection Bill (under review) and the Pakistan Electronic Crimes Act (PECA) 2016.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase on our website.

1. Information We Collect

When you use our website, we may collect:

• Personal Information: Name, phone number, email address, billing/shipping address.
• Payment Information: Only processed through secure third-party gateways (we do not store credit/debit card details).
• Technical Information: Device type, IP address, browser, cookies, and browsing history.

2. How We Use Your Information

We may use your personal information for:

• Processing and fulfilling your orders.
• Delivering products to your given address.
• Responding to your queries or complaints.
• Sending updates about our products, offers, or policies.
• Preventing fraud, unauthorized transactions, and ensuring website security (as per PECA 2016).

3. Sharing of Information

• We do not sell or rent your personal data.
• Information may only be shared with trusted service providers (e.g., courier partners, payment gateways) strictly for order fulfillment.
• We may disclose information if required by law, court order, or government authority under Pakistani laws.

4. Cookies

Our website uses cookies to improve user experience, such as remembering your preferences and shopping cart. You can disable cookies in your browser settings, but this may affect website functionality.

5. Data Protection

• We adopt reasonable administrative, technical, and physical measures to protect your data.
• However, no online platform is 100% secure. Zaiqa Khas will comply with PECA 2016 for any breach handling.

6. Your Rights

As per Pakistan’s Data Protection Framework, you have the right to:

• Request access to your stored personal data.
• Request correction or deletion of your data.
• Opt out of receiving marketing communications.

7. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

📧 Email: info@zaiqakhas.com
📞 Phone: +92 334 9691 779
🏠 Address: 192/ A, Fateh Sher Colony, 57000, Sahiwal, Punjab, Pakistan